Privacy Policy

Hard Refresh PTY LTD (ABN 69 691 163 809) ("we", "us", "our") is committed to protecting your privacy. This policy outlines how we manage your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

• Name, job title, and company name.
• Contact details (email address, phone number).
• Technical data (IP address, browser type, cookies).
• Any other information you provide via our forms.

2. How We Collect Information

Directly: When you fill out a form, sign up for a newsletter, or contact us.

Automatically: Through cookies and tracking technologies as you navigate our site.

3. Use of Information

We use your data to:

• Respond to inquiries and provide requested services.
• Send marketing communications (newsletters, updates) if you have opted in.
• Improve website performance and user experience.
• Maintain our internal CRM records.

4. Third-Party Tools & Disclosure

We use third-party providers to manage data and track website usage. Your data may be stored with these providers, potentially on servers outside Australia.

• CRM: We use HubSpot to store client data and manage communications.
• Analytics & Tracking: We use tools including Google Analytics, LinkedIn Insight Tag, Meta Pixel, Hotjar, and Google Campaign Manager. These tools help us analyze traffic and deliver relevant advertising.

We do not sell or share your data with unrelated third parties.

5. Security

We take reasonable steps to protect your personal information from misuse, interference, and unauthorized access. However, no data transmission over the internet is guaranteed to be 100% secure.

6. Contact Us

To access, correct your data, or make a privacy complaint, contact us at: Email: hello@hardrefresh.com.au